Rules for use of mobile application PLUS 


The mobile application PLUS (the Application), as well as the content incorporated in it, are property of UniCredit Bulbank AD, hereinafter referred to as"the BANK", and every individual – „User, who would like have access to them, shall agree with the present terms and conditions for their use. 


  1. Subject

    1. Via the Application, the BANK provides to the User, for personal use, a set of resources and services (the Services), which include:
      1. Access to information resources, including text and graphic materials, and news published in the Application; 
      2. Information about merchants, their merchant outlets and promotional terms and conditions;
      3. Option for the User to search for such information according to search criteria in the form of key words;
      4. Option for the User to share information about merchants, merchant outlets; campaigns;
      5. Option for the User to receive notifications;
      6. Option for the User to send feedback about the Services;
      7. Other services developed and enriched by the BANK;
    2. The full scope of the Services can be used via the Application only after installation of the Application.


  2. Rights and obligations of the User

    1. The User himself/herself shall ensure the end computer or other communication devices and Internet connection necessary for use of the Services
    2. The User has the right to access the content of the Application only for his/her personal needs and upon compliance with the rules for use of the mobile application PLUS. 
    3. The User acknowledges that the BANK provides the Services free of charge.
    4. By using the Application, the User acknowledges that he/she has acquainted himself/herself and agrees with the rules of use of the mobile application PLUS.
    5. The User acknowledges that the Application will show commercial and/or promotional information prepared by third party merchants and referring to goods and/or services offered by them, respectively to how and under what terms and conditions the goods and/or services can be the subject of deals.
    6. The User agrees to share his/her location for the purpose of accurate functioning of the Application.


  3. Rights and obligations of the BANK

    1. The BANK undertakes to take due care to ensure proper use of the Services to the User.
    2. The BANK is neither obliged, nor objectively capable of controlling the manner in which the User uses the Services and shall not be held liable about the user content and about the User's activity with regard to the use of the Services. 
    3. The BANK has the right to insert in the Application links, advertising banners and other advertising forms about goods and services offered by the BANK or by third parties, as well as links and advertising banners redirecting to websites outside the control of the Supplier. 
    4. The BANK shall not be held liable in case of change of the promotional terms and conditions / the addresses of the merchant outlets if the merchant has not informed the BANK accordingly.
    5. The BANK shall not be held liable about any disturbances or technical problems preventing the use of the Services, caused by the User's handling of the technical equipment (hardware or software problems, Internet connection problems, etc.). 


  4. Other provisions

    1. The Services provided by the BANK are intended to be used for reference and information purposes. The content shall be updated within reasonable time, in accordance with the technological time necessary for processing the information. 
    2. If the integrity of the Services is broken because of default on the part of the BANK, the latter shall be obliged to restore it as soon as possible. 
    3. The BANK shall not be held liable about any losses, direct, indirect or subsequent damages and loss of profits, resulting from or in relation to the use of the Application, or from the temporary inaccessibility of the Services. 
    4. The BANK shall not be held liable about transactions between the User and merchants. The BANK shall not refund to the User the amounts paid in the performing of transactions and shall not accept claims and shall not be held liable about any other form of dissatisfaction with regard to the purchased products or services.


  5. Other terms and conditions

    1. The information collected from the Users of the Application shall be limited to their IP address, the location and the operating system, as well as the date and time of visit. The BANK shall use this information to analyze how the Users use the Application so that the BANK can optimize it according to their requirements. The described purposes for which the information can be used are not listed exhaustively and do not entail any liabilities for the BANK.
    2. The User agrees to receive commercial messages sent by the BANK.
    3. The User has the right to send feedback (suggestions, complaints against merchants) for the purpose of improvement of the service. 
    4. By using the Application, the User makes an electronic statement, within the meaning of the Electronic Document and Electronic Signature Act, with which he/she represents that he/she is acquainted with the Rules for use of the mobile application PLUS, agrees with them and undertakes to comply with them.